TOBACCO PRODUCTS NOT FOR SALE TO PERSONS UNDER 16
 CIGARS
 CIGAR ACCESSORIES
 PIPES
 PIPE ACCESSORIES
 TOBACCOS
 BOOKS
 CIGARETTE ACCESSORIES
 LIGHTERS
 WALKING STICKS
 GIFTS
 FEATURE
  For information regarding Privacy, Returns Policy, Security and Shipping Info, click here.  

 
  • INFORMATION
    Wesley’s Website is operated from South Africa.

    The Prices on the website are in South African Rand (R) and include South African Value Added Tax (VAT).

    We are equipped to process international orders – we have been posting to customers abroad for many years. Export orders are exempt from VAT when posted directly out of the country.
    For current rates and information, both South Africa and International,
    please go to www.wesleys.co.za and click on “Shipping”.

    For more information about the buying process
    please go to http://www.wesleys.co.za/siteguide.html#p&p and click on the “Better Buying” button.

    You can access all products from this Webshop area via the menu down the left hand side,
    but it is usually quicker to click on any “Back to Display Site” link and reach other products through the normal Wesley’s Display site.

  • AGREEMENT
    By accessing or using the Wesley’s website you agree to be legally bound by the following conditions.

    LEGAL RESTRICTION
    We cannot, by law, sell tobacco products to anyone under the age of 16 years.
    Tobacco, snuff, cigars and cheroots may only be sold to persons over the age of 16. If you order these tobacco products, you are affirming that you are at least 16 years of age. The use of a credit card is deemed to offer sufficient proof of age.
    Danger: Tobacco is addictive.

    PRIVACY
    We completely respect your privacy at Wesley’s. We will never sell, rent or give away your name, e-mail or address to anyone - ever. We may send e-mail messages to our customers with news and special offers and users may, by return mail, indicate whether they would prefer not to receive any such mail in future.
    Please note that if you register as an M-Web SafeShop customer, your shipping details and billing details (but not your credit card details) will be kept in a secure server for your use the next time you shop with any M-Web SafeShop store. However, this information is exclusively used for the handling of your orders and for your added convenience. It will never be sold, rented or given away to a third party.

    SHIPPING INFORMATION
    We ship both within South Africa and to most places in the rest of the world.
    For current rates and other information, please go to www.wesleys.co.za and click on “Shipping”.
    Order confirmation
    When you submit your order to us, you will receive an e-mail confirming that we have received your order and are processing it. Please contact us if you do not receive an e-mail from us within five business days of placing your order.
    Shipping confirmation
    You will then receive a second e-mail from us at some point to notify you as soon as your order has been shipped. This second e-mail should include tracking information.
    Item not in stock
    If an item is not in stock, you will be notified and be given the opportunity to either backorder, substitute or cancel.
    Delivery
    When you click “Check Out” on your invoice you will be asked to select the shipping method and the amount will be added to your invoice.

    RETURNS POLICY
    At Wesley’s, we sell all of our products with a Satisfaction Guarantee to ensure you are completely satisfied with your purchases. We will gladly refund your money in full – minus original shipping costs – as long as the item has not been used and is returned in its original packaging.
    We hope it never comes to this, but if it ever does, please contact us and let us know why you were not happy with your purchase. If there was something we forgot to mention in our product description or if the product does not meet your expectations, we’d like to know!

    Items ‘not working’:
    Our products are covered by manufacturers’ warrantees against breakage or damage caused as a result of “normal” use.
    E-mail us with a description of the problem, and details of when it was bought. We’ll contact you to let you know whether the item should be returned for repair or replacement. If the fault is a manufacturer’s defect – then it will all be no charge, and your return postage will be refunded to you.

    Any returns should be addressed to:
    Wesley’s
    Attention: Mr C Wesley
    P.O Box 52466
    Saxonwold
    2132 South Africa

    SECURITY
    Ordering from Wesley’s is safe and secure. From the moment you enter our "shopping cart", you are on a secure server, using what is called SSL (secure socket layer) technology - the industry standard - and M-Web SafeShop, among the best software available today for secure commerce transactions.
    It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. We form a part of the M-Web Shopping experience.

    DISCLAIMER
    Wesley’s endeavours to provide accurate and up-to-date information on this site – but neither Wesley’s nor any of its employees or associates can be held responsible for errors, or for any damage caused as a result of the use of, or inability to use, this site or any sites linked.

    COPYRIGHT
    All original material on this site is the intellectual property of Colin Wesley (Tobacconist) cc and is protected as such by South African and International Intellectual Property Law.

    DISPUTES
    Any dispute of whatsoever nature arising out of this agreement concerning any of the rights and/or obligations of any party thereto, either during the currency of the agreement or after the completion or cancellation thereof, including any dispute as to the validity of the agreement, is hereby referred to the arbitration and final decision of a single arbitrator who shall be appointed by agreement between the parties, or failing agreement at the request of either party by the Chairman for the time being of the Association of Arbitrators, and the parties agree to accept his award as final and binding upon them. The arbitration will be conducted under South African law.
    The cancellation of this agreement by either party for whatever reason shall not affect the validity of this clause.





 
 
 
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